Technical Support 2017-12-18T22:34:36+00:00

Gas Station & Convenience Store Support

Gas Station, Convenience Store, & Fleet Fueling Technical Support

Protec offers PCI compliant and industry standards compliant solutions for your gas station, convenience store and fleet fueling requirements. Our customer base includes major oil companies, independent service station owners, large box retails, municipal and public transport sites as well as commercial cardlock locations.

We offer technical support to our customers in person, online and over the phone. We are often able to assist you remotely and solve your POS, software, pump and monitoring problem through or support desk services.

We provide comprehensive technical services to a wide range of customers. Whether you are a single independent owner or a member of a national retail chain we provide the best service in the industry for our region.

If you have technical questions, are troubleshooting an issue, require repairs or maintenance or just have a question about a system. Give us a call and we will help you understand the complexities of the petroleum delivery business.

Pump Code Phone App

Pump Coder Pro phone App for Error Codes. Visit Download Page Here

Error Code Sheets

CLICK ON THE ERROR SHEETS BELOW FOR A DOWNLOADABLE VERSION OF THE CODES.

Encore 300, Advantage & Legacy Error Codes

Gilbarco & Encore 500 Error Codes

Weights & Measures

CLICK ON THE ERROR SHEETS BELOW FOR A DOWNLOADABLE VERSION OF THE CODES.

ERROR CODES

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